http://puu.sh/9LXam/da48c40557.png
The error I'm getting. I've only just pre-ordered the game and received my beta key so I don't understand how this is even possible to occur. HELP ME!!!
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I am receiving the same error message. (I don't think the other two replies understand the issue.) When I got the beta key from Amazon last month, I entered it and it was accepted just fine. (I've verified my email address and have only _one_ account w/ Bungie.) (I was in the Alpha and used the same email etc.) But now the error message tells me (and you) that supposedly the key was, in fact, _used successfully_…but for a different account! I sent a customer service request on the 10th but no reply yet. Sent another request today using a different selected question. Rather frustrating, to say the least. I really would like to play in the Beta and just hope Bungie can figure out what the problem is in time for that to happen.
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Contact the location you pre-ordered it from. Bungie can't really do anything about it.
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Unfortunately you'll have to talk to your retailer about this. You are not the first person this has happened to. If you have a smart phone enter the code in front of them. Bungie is not giving out Beta codes, the retailers are the ones doing that.