So ever since I've owned my ps4 which was holiday 2013 the internet has been slower than Dial-Up and I don't know why because my ps3 is good with its 2mbps Xbox 360 is good with its 2mbps and I even own the Xbox one which has smooth 2mbps, my ps4 can range from 1mps to 130kps. I already know how to open my NAT which is on Verizon so I got to port forwarding and when I select service/rule I don't see anything associated with PlayStation Network or PlayStation in general. I am planning to get better internet sometime this November but for now I need assistance, thank you.
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Contact your internet service provider or ps4 tech support. They are more accustomed to those kind of questions.
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If you can't enable UPnP, check out [url=https://support.us.playstation.com/app/answers/detail/a_id/241/~/firewall-port-numbers-to-play-games-online]Sony's support page[/url] for the ports to open.