I had 3 Xbox one's in Space of a Month they all broke down. Where my ps4 broke down once and I called sony about it and within 24 hours the picked the console up and replaced it at the same time. Where Microsoft told me to ship the Xbox one to them and i would get it back within 4 to 6 weeks lucky the game game store give me a replacement so after 3 Xbox one's I'll stick with the PS4.