My good sir/madam, you do not even need to pre-order the game. Simply ask them for a backup code the reason being they would be happier not getting a cancelation. If need be then pre-order the game it will be printed on the receipt.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
7 Day Ban
7 Day Ban
30 Day Ban
Permanent Ban
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