You are now connected to Melanie from Amazon.com [b]Me:[/b] My order was supposed to be release day delivery and now it is saying September 11. What happened? [b]Melanie:[/b] Hello, my name is Melanie. I'll certainly try to help regarding your concern. May I have please your order number so I can check this for you? [b]Me:[/b] XXX-XXXXXXX-XXXXXXX [b]Melanie:[/b] Thanks let me check please :) Allow me just a moment please [b]Me:[/b] Sure. [b]Melanie:[/b] Thanks for holding, I'm really sorry to hear that your order won't be delivered on the release date, I was checking on the website and this is the sooner that we can deliver it. I'll also submit a request so our specialists can ship it as soon as possible. Also I'd like to issue a $5 credit to your account for this delay. [b]Me:[/b] That's very disappointing. But thank you. Am I assured to receive the item on the 11th? This is an extremely high demand item and I'm just afraid there won't be enough. Especially since my ship date is now later [b]Melanie:[/b] No worries, due to the high demand the delivery date was rescheduled but I can assure you that your order is scheduled to be delivered on Thursday. [b]Me:[/b] ok, thanks. [b]Melanie:[/b] You're welcome. The $5 credit has been issued to your account. [b]Me:[/b] thanks again. [b]Melanie:[/b] You're welcome. Before we end the chat I want to make sure your issue has been resolved to your satisfaction. [b]Me:[/b] as best as it can be, i suppose. :) [b]Melanie:[/b] That's great to hear :) Alright well thanks for reaching out to us and have a great one! We're always available if you ever need us to help out! I'm super pissed, but hey, now I have a $5 credit to buy some bubble gum. Hah. I guess I'll see everyone 2 days late. @#$*#$%^%%$*%W@$%^%&!$#^!!!! [b]<edit>[/b] I ordered the Xbox One Ghost Edition on August 8 with shipping via Amazon Prime. [b]</edit>[/b] [b]<edit 2>[/b] This afternoon, I decided to try again to see if they could change my Prime shipping to 1 day... You are now connected to Amazon from Amazon.com [b]Me:[/b] I pre-ordered this a month ago and was looking forward to release date delivery (tomorrow). However, today it was changed to Thursday. Please help. [b]Amazon:[/b] Hi , my name is Maria. I will be very glad to assist you with your inquiry right away [b]Me:[/b] Order # XXX-XXXXXXX-XXXXXXX Amazon: oh yes it has been happening today I am sorry there is a little delay due to all the delivery that is going to the same place I am sorry ! it will be there on Thursday , I see [b]Me:[/b] Yes. Can it be bumped up to 1-day shipping? It was scheduled for release day arrival yesterday. [b]Amazon:[/b] ok let me try to change the delivery date to see if at least to can get it tomorrow , just a moment well Prymal I have changed the shipping to one day shipping and it still gives me the same delivery date . in this case I think at least it will be quicker to deliver than the others because it is a fast shipping and I have also issued a promotional certificate for $5 due to the inconvenience please verify the email I have sent you [b]Me:[/b] yes, i have received the emails. thank you. [b]Amazon:[/b] I hope this solves your issue! Would there be anything else you'd like me to do on my end to help you out today? [b]Me:[/b] that should take care of it. thanks again. [b]Amazon:[/b] Alright well thanks for reaching out to us and have a great one! We're always available if you ever need us to help out! It has been a pleasure to assist you :) I've now upped my credit to $10. I'm okay with that. [b]</edit 2>[/b]