I'm having same problems as OP. Was in the middle of a mission, got booted.. Was able to log on one more time, just to get booted 1 minute after. Ever since my lvl 27 has been locked. Creating a different character enables me to play, but that's not the point.. Is there anything factual to everyone being online during the update having lost their character used at that time??
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
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