{{
`${userDetail.user.displayName}${userDetail.user.cachedBungieGlobalDisplayNameCode ? `#${standardizeBungieGlobalCode(userDetail.user.cachedBungieGlobalDisplayNameCode)}` : ""}`}}
{{getUserClans()}}
Edited by aboniks:
10/15/2014 4:52:31 PM
15
Honest Feedback on: Bungie.net - For the new User Experience designer...
UPDATE: [quote]If you have any particular suggestions for the app or the website, or bugs to report, feel free to make a thread in #Help then :)
~[url=http://www.bungie.net/en/Forum/Post/73175643/0/0/0]Hylebos [/url](Mentor)[/quote]
TL;DR - If you're not the new User Experience designer for Bungie.net, feel free to keep right on stepping (or, better yet, add something constructive to the relevant section of this feedback), you won't be missing anything you don't already know.
[quote][b]I had a good conversation with the Bungie.net team this week about that very topic. They have a new User Experience designer who really knows his stuff[/b]. ~[url=http://www.bungie.net/7_Bungie-Weekly-Update---10102014/en/News/News?aid=12272]Deej[/url] [/quote]
[i]Dear new B.net User Experience Designer,[/i]
Congratulations on scoring this gig! Welcome to never sleeping again. Just to get you started off with some honest, (occasionally frustrated and blunt) thoughts, from a regular (although not particularly oldschool) bungie.net user with 120+ hours invested in the shooting end of this franchise, here you go...
[b]General interface impressions: [/b]
Too much dead space, both the white kind, and the kind filled with irrelevant (pretty) splash graphics
Site sections are inconsistent, visually. Different designers, obviously. Are the teams running their own sections and making the layout and design choices? Stop it. Looks cheap and confused. You can't afford that.
Leftbar/rightbar/navigation is too busy; less "cool" sliding motif, more cohesion
Sliding graphics on scroll in some sections but not others. Pick one and stick with it (pick not-sliding; for great justice, remove extraneous section header graphics)
Search is hidden behind an overly stylized icon until you stumble on it, and then the mouseover semiotics link it to your messaging system. "What the actual -blam!-?", as Jenna Marbles might say. This has no cool factor and generates confusion.
Stop linking out to different domains without a new tab/window. Amateur hour.
Lack of adaptive mouseover/tooltip data field placement; don't put mouseover data off-screen, ever.
The character-specific game data feels like it was arranged as window dressing by a marketing intern, not by a group of people who actually play the game and want to use this system to interact with their characters and their peers.
Footer might as well be deleted, if you leave it as is; Put that data somewhere else, make it static, but collapsible. No one sees it; they should. (check your click-through stats for footer links, they're abysmal)
Feedback in more detail follows, by section. (As links to sub-posts, because we've got invisible character limits here and I'm not up to playing Sherlock Holmes right now to puzzle out what they are)
[url=http://www.bungie.net/en/Forum/Post/72542696/0/0/0]News[/url]
[url=http://www.bungie.net/en/Forum/Post/72543089/0/0/0]Legend[/url]
[url=http://www.bungie.net/en/Forum/Post/72543701/0/0/0]Tower[/url]
[url=http://www.bungie.net/en/Forum/Post/72544113/0/0/0]Grimoire[/url]
[url=http://www.bungie.net/en/Forum/Post/72544493/0/0/0]Clan[/url]
[url=http://www.bungie.net/en/Forum/Post/72545018/0/0/0]Groups[/url]
[url=http://www.bungie.net/en/Forum/Post/72545422/0/0/0]Forums[/url]
[url=http://www.bungie.net/en/Forum/Post/72545813/0/0/0]Help[/url]
[url=http://www.bungie.net/en/Forum/Post/72546200/0/0/0]About Destiny[/url]
[url=http://www.bungie.net/en/Forum/Post/72546418/0/0/0]More[/url]
That's pretty much all I've got time for, I just burned about five hours clicking all the buttons, considering, compiling, and writing this up. I hope this is received in the spirit it was intended. [i] I did this on a Saturday, instead of playing Destiny. [/i]
Seriously, good luck in your new job. I hope you've got a thick skin.
Cheers!
-
2 RepliesEdited by aboniks: 10/12/2014 2:31:38 AM[b]Clan Section: [/b] Make friends with whichever part of the team is in charge of deciding what clans are actually supposed to be/do in this ecosystem, and bring a vision with you when you do it. Make a clan. Seriously, just go through the motions and see how/if it works. Note the fact that they have no presence at all in the game aside from adding one line of text to our emblem graphic, a couple letters to our score cards, and two achievements that aren't visible anywhere other than console sub-menus, Then go ask the designers what you're supposed to do with a clan. (The answer may surprise you.) We have a clan interface that boils down to a roster with no relevant information in it (ie. who is on what console, what time zone, what gamer tag), a private clan sub-forum that is also occasionally public, confusingly segregated admin controls, and the ability to create alliances that have no function whatsoever. We have no clan stats, no clan activity history, no way to compare or compete within the clan or within an alliance, no list of clan achievements, no way to message the whole roster, no way to opt out of the clan "wall" chat stream, no way to make a sticky post that will stay exactly where you put it. In short, the clan interface experience truly blows, both for administrators and for regular members . There's a gigantic disconnect between the information that your teams are collecting, and what you're showing us. We want to see how we're doing, and how our friends are doing, even more than your game-balance committee does.
