Thing is there aren't faults with the business model.
It works for everyone (except the consumer) and they all profit. That's the way most big businesses work these days.
Why either console fan base has anything to say to the other about it is beyond me, as it happens to both systems.
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Believe me, I'm not saying that the business model is flawed , as you point out it works well. However, gamers as a community are losing to corporations, and there's nothing worse to a gamer than losing. And as gamers we are reinforcing this behavior to the point that corporations realize it's ok.