When I say held accountable I mean they have to accept that some of their customers are going to feel like didn't get what they paid for at the end of the day Bungie made the game and someone at Bungie Corp knew that the deal they signed with Activision could lead to upset customers and the common feeling that many XBOX customers made the wrong choice in buying an Xbox
that's another debate for another time. we all bought the game to play it and have fun and when Xbox customers found out that parts of the game were blocked off but the game was the same price as the PS4 version they would understandably feel short changed
one thing we all need to understand is that Microsoft , Sony, Activision & Bungie are not our friends they are in business selling things to consumers and customers have a right to complain If they feel cheated and sadly Video games can not be returned so when we buy a game and don't Like it or find out that we only got part of the product we paid for all we can do is post to forums
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