So if you buy a pair of pants and the zipper breaks, what would be the proper response? Sending social services after the GAP managers kids for a bogus child abuse report? Or how about those new sneakers that had a defective/sucky sole and the glue failed? Mail some "anthrax" baking soda in a threatening letter to the manufacturer? What do you do when you spend $80 for theatre tickets and then don't like the play? Do you make a bomb threat to the theater? No business or person should have to expect such retaliation for such a petty and butthurt audience.