That's perfectly fine for a single player game. Those people should be all for no matchmaking.
But I'm not here to help them and entertain them. They should be able to play, absolutely. But not at my expense.
The problem with options is that increases server load unnecessarily. It also distracts devs from fixing real problems.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
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