So I'm having a very frustrating issue, me and my clan are running the new raid and I keep trying to pop a heavy ammo synthesis and it always gives me no ammo, but it takes away one of my packs and starts the 5 minute timer. wonder if there's any way to fix this for good. This has been happening off and on for a good month or two now. Likely close to 80-90 packs wasted. Also this is heavy ammo packs from Xur, not sure if that has something to do that now.
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You have to do it wile your on the battlefield
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Make sure you have the heavy weapon out already when you click the synth. That's the only way I could get it to stop doing that
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Just as the reply from Bungie mentions...make sure that you only have 14 items in your consumables and it will work. This happened to me last week and this "band-aid" did the trick. It obviously needs to be patched, but at least it works. Just put your stacks of House Banners and such in the vault, if you can.
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How did you redirect question to BNGhelp0?
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We are aware of ammo packs not working. While we investigate, we have some workarounds: http://www.bungie.net/en/Help/Article/12282
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When you use the synth are you currently down? I know that when you try using a synth when down It doesn't work
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Make sure your only carrying 1 stack at a time. Having multiple stacks of 20 increase the chance of this bug. This isnt a 100% solution but its less likely to happen. I reported it a month ago and thats what bungie replied with, there trying to fix the problem. I havnt had a problem since
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Happens to me too...
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Happen to me sometimes