So I'm having a very frustrating issue, me and my clan are running the new raid and I keep trying to pop a heavy ammo synthesis and it always gives me no ammo, but it takes away one of my packs and starts the 5 minute timer. wonder if there's any way to fix this for good. This has been happening off and on for a good month or two now. Likely close to 80-90 packs wasted. Also this is heavy ammo packs from Xur, not sure if that has something to do that now.
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Just as the reply from Bungie mentions...make sure that you only have 14 items in your consumables and it will work. This happened to me last week and this "band-aid" did the trick. It obviously needs to be patched, but at least it works. Just put your stacks of House Banners and such in the vault, if you can.