I bought the expansion pass for ps4 in an early stage of the vanilla launch and waited for the new content. I never received the ev 30 tumbler(new sparrow) eventhough I was supposed to get it on the 18th of november. Didn't get it then nor on december 9th. I've already tried everything in the FAQ (restoring licenses etc.)but still haven't received it. Anyone else experiencing the same problem or did I miss something? I'm on ps4
-Koppahanhi
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Hi Koppa, We've been running an investigation on this and I added your information to the report. I have a question for this investigation: Is this scenario similar to what you experienced? If not, could you let me know what the scenario is in the same format? 1. You log in with character A 2. You receive the Sparrow message in that character's mail bucket 3. Without visiting the mail vendor and collecting the sack, character A is deleted 4. You later sign into character B and can no longer get the item