I'd like to make an observation here on this post and the responses up to the time I'm making this one. I notice a common thread with some responses. They start off with an acknowledgement of support, followed by rejecting the possibility of change - something along the lines of "but it's not going to go anywhere. Bungie doesn't listen." But then immediately following the rejection, they list some things that they hope will change. Bungie, if you aren't paying attention to this one topic, you are ignorant. If you are paying attention but refusing to acknowledge this, then you are stupid. Look through the responses here. There's agreement that the status quo is not good. There's agreement that it likely won't change. But then there's the holdout on the hope that maybe it will get better. That maybe you all will wake up and do something ... say SOMETHING ... as to what's going on. These are loyal fans and supporters that are just being burned. How much time is left before their hope in your company is gone? This is looking more and more like a textbook case on how not to handle PR.