I agree with DeeJ not being at fault. Unfortunately he's the messenger that gets shot up whenever the opportunity is presented.
Its apparent in a lot of the interviews of late. His facial expression and tone, to me, appear like someone that really wishes they could just level with you; but simply cannot. I'm sure that any communication has to pass through a team of lawyers and PR spin-doctors for approval.
The decision makers are who people should be aiming there anger at; but they get to remain anonymous while the designated scapegoat takes the heat. More than likely, he gets an approved list of talking points with a script. Deviating from that would be career suicide for him.
I hope that both Bungie and Activision ultimately get taken to task for this clusterduck of a game. Succeeding [b]as-is[/b] will take console gaming down a truly anti-consumer path.
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I am an account executive and often times play the role of "the messenger". What you say is absolutely correct. He is the face of the company... unfortunately for him, his company didn't deliver and now he is stuck dealing with it. Sad really, because he seems like a truly down to earth, humble guy.
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Maybe he'll follow Joe Staten to greener pastures and new artistic (or in his case, community building) challenges…
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They mi-advertised Destiny as an MMO-Lite, but without monthly updates. It isn't an MMO at all. Once you are done with the game you are done, in an MMO you have some replay value.