If people did not like the game they would not play. That is plain and simple. Of course the game has problems and did not meet certain expectations but people would not play hundreds of hours if they did not like some aspect of the game. If they are playing that much and not spending more than $100 then they are getting a good vaule. And judging from your 300 hour plus game play time obviously the game last longer than 12 hours.
Your role as a moderator enables you immediately ban this user from messaging (bypassing the report queue) if you select a punishment.
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