Car Buyer Finds N-Word In CarFax CAPTCHA

[quote][i]"I am so sorry that such an offensive word appeared on one of our websites. We were just as shocked as you were to see it, and we took immediate action to address this as soon as we saw your email yesterday. Thank you also for providing the screenshot, which we also sent over to the development team this morning. The CAPTCHA service is provided by a third party, which means we do not directly control what displays. Will do whatever we can to make sure it does not happen again."[/i] However, Francis says that the statement doesn't go far enough and he asked CarFax to give a donation to the NAACP or another civil rights organization.[/quote] Telling them that they should make a donation is an unfair demand. They did nothing wrong and were totally unaware that this was even a possible occurrence.