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I've heard if u power down the ps, then the router( if u have one ), then unplug your cable modem and let sit for about 2 minutes to clear everything. Then repower everything in reverse order, that helps.. it has for me, but I think it's a deeper problem than our providers, I have no issues with my computers streaming. ...I have run speed tests on my computer versus ps, the ps is having issues keeping up with my Internet speed.. at least that is what it seems to be. I don't know why, considering my computers are WiFi and my ps system is wired... maybe Sony needs to fix that issue,lol.