I defend him the same way I would defend a sports athlete. You don't know them but you still have a small connection to them. If you don't understand that concept then I can understand why you were banned in the first place. They have thousands of viewers. They can't review every case to see if you really deserved a ban. He wants to make money and have all the viewers he can get but not at the expense of the viewers that got them where they are now. In reality they are probably super content with the amount of viewers they have and would rather not have new people spewing crap in chat. Not to mention they are all on edge since school is out/getting out so any sign of immaturity will get a ban.