Don't shoot the messenger. He (and all Community Managers) may pass everything and more that they say they do along. However, they aren't in charge of Security, or Development, or Bug Fixes, etc. Literally all they can do is say they saw it and pass the torch. Which in its own way has to suck as a job. Knowing there are problems, concerns, and complaints, but not being able to say "Yeah bro, I got you in the next patch."

The problem is nobody believes them anymore. I see this cookie cutter post and roll my eyes. It's a joke to think this will go anywhere. Cozmo posted the reply and moved on. He didn't send this to any security team or anyone at all. It is like the boy who cried wolf. Eventually people stop believing you.

But again that falls to their hands being tied. They [i]can't[/i] say "I'm on it, your problem will be solved" because [i]they[/i] can't solve it. I know it's frustrating. Like being told by a wall that a door will show up (not a real saying...?) I'd prefer to believe that they are at least doing their part. The fixing, banning, and appeasing falls in someone else's hands.

They are lying to our faces. Spitting on the people who give them money. I would rather him stay quiet then lie to me

Are they though? I'll say it again: They Are Not Responsible For Any Changes. They [i]might[/i] be just tossing words in in the wind. They [i][b]might[/b][/i] be passing along any and everything. One cannot prove or disprove either. It's like saying the Cashier a store ripped you off because the Store Manager set high prices. Think about your own job. How many decisions do you actually [i]control[/i]. How many times have you had to just say "I'll pass it along" (or some facsimile) because there was nothing you could do or guarantee? There is a reason the saying "Don't shoot the messenger" is a thing. And this applies perfectly.