Hey there Guardian's,
My sweetheart filed a help desk request over a week ago and it's just lingering on saying "Open".
What will we see when we know for sure the ticket has been seen by someone?
Cheers in advance.
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Hi there! Any requests submitted are answered during regular business hours, in the order they are received and at the sole discretion of Destiny Player Support. If there is a high volume of tickets, it may take time for the ticket to be responded to. If you submitted a request, please continue to monitor it for any responses.
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Swat The Bot
No longer active on Bungie.net. - old
Was this for a ban appeal? If yes, there is no guarantee you will get a response. If you don't get a response within a month, your ban was correctly placed and will not be removed.